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Frequently asked questions

Question 3

1. When should I place my invitation order?

We strongly suggest placing your order a minimum of 4 months before your event. Working backward, the timeline looks like this: 

  •  Event Date

  • Final RSVPs received for head count (- 3 weeks) 

  • Invites received by guests* (- 5 weeks)

  • Invites mailed to guests (- 1 week) 

  • Design process begins (- 6 weeks)

Thus, we like to start working with our clients 4 months prior to the event, however anything less than 3 months will incur a rush fee. 


*For weddings where most guests are within 2 hours of the location, we recommend that guests receive the invitation 5-6 weeks prior to the event date. For longer distance or destination weddings, we can discuss an appropriate timeline.


2. What comes in a standard in a full suite?

Our custom designed acrylic invitation suites are a full experience for your guests. Guests will be greeted by: 

  • A richly colored and textured addressed outer envelope

  • A custom curated, beautifully lined inner envelope 

  • An invitation on a luxury medium (i.e., acrylic, laser cut cardstock, etc.)

  • A coordinating RSVP card & pre-stamped and addressed return envelope 

  • Brought together with an appropriate fashioned belly band

  • & finished with a custom return address seal. 

Additional upgraded features - details/accommodations cards, wax seals, embossed envelopes, etc. are also available.

3. How soon will I receive my wedding broom?

Generally, brooms take 2 weeks to create and ship. However, because we do accommodate rush orders for brooms, we ask that you provide your event date so that your broom will be prioritized correctly amongst orders received. Conversely, if you purchase a broom well before your wedding date - it may be shifted slightly to accommodate others with an event date prior to yours. Regardless of the situation, the PPE team will always reach out to let you know your estimated ship date.

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